"People don’t leave their companies. 
They leave their boss."

Unfortunately, true.
More people leave a company because 

their boss makes them miserable…
even if they like the company.

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Where does a manager get the skills to grow and keep a contented, productive work force that stays?

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It can’t be a “one session and you’re done” type of training. Managers need to learn the skills, practice the skills, and get feedback from their direct reports, their bosses, and their coach. This takes time.

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So, where do managers go to discover the skills they need and practice them?

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Where do they get the training to become the manager that employees brag about POSITIVELY to their friends?

Leadership Skills for Smart Managers

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This 7-session program, held over 7 months, is designed for you if you are a service manager, installation manager, sales manager, or office manager…or want to be a great one.

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The overall goal is for you to operate a profitable department – whether that department is revenue generating or revenue support.  This means spotting and resolving minor issues before they become major crises -whether employee, customer, or financial.

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You will discover the steps to address customer and employee situations profitably…and practice them.

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Monthly sessions are held on-line with follow up telephone coaching calls with the course leader, Ruth King, in between sessions.

Program Details



  • This program is hosted on HVACChannel.tv.

  • On-line sessions are held on Zoom and downloaded to the HVACChannel.tv website.

  • There are 7 on-line sessions.

  • Each session is 30 to 45 minutes in length.


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There is homework assigned at every session.


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Participants establish goals for the 7 months as well as key performance indicators (KPI) for their team members.  Coaching on discussion with team members is part of this program.


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There is an individual coaching call for each participant in between sessions.  Even if a session is not for a particular manager’s department, a coaching call will be held each month to review progress towards goals and issues that have arisen. These calls generally last 15-30 minutes and are scheduled individually.


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Additional calls can be scheduled to cover issues that arise during the month.


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Participants can watch the on-line programs at their leisure and as many times as they desire 24/7 through October 31, 2023.



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PLEASE NOTE: Managers must have completed a personality profile before watching the first session. They are critical to managing people well. Profiles are sent to individual managers upon registering for the course.


Two books will be used as part of your course: Kevin G. Armstrong’s Miracle Manager and Ruth King’s book, The Ugly Truth about Managing People.

About your leader, Ruth King.

Profit & Wealth Guru Ruth King has worked in the construction industry (including plumbing, heating and air conditioning, generators, pool and spa companies, etc.) since 1987. Her work includes consulting in sales and marketing, finance, technical training, and operations challenges.

Ruth has been instrumental in helping business owners understand and profitably use the information generated from the financial segment of their businesses. She has a knack for helping business owners truly understand financials.

She is especially proud of two partners who bought their business from their former boss when it was about $750,000 in revenues. With Ruth’s help, the business grew to about $10 million in revenues and the company was sold for $9 million in cash.

Ruth holds an MBA in Finance from Georgia State University and Bachelor's and Master's Degrees in Chemical Engineering from Tufts University and the University of Pennsylvania. She holds a Class II HVAC contractor’s license (inactive) in Georgia. Ruth has written many manuals and books including the popular Operations Manuals: Best Practices for Running a Profitable Service and Replacement company.

Ruth hosts the popular podcast, Contractor Cents as well as a weekly ezine.

Her latest book, 101 Dumb Financial Mistakes Business Owners Make and How to Avoid Them will be published in Spring, 2023. 
Her books, The Ugly Truth about Cash and The Courage to be Profitable (#1 best seller), joined Stephen Covey, Napoleon Hill, 
Dale Carnegie and 33 other esteemed authors in the top 37 books start up businesses (and other business owners) should read. These books are preceded by three other award-winning books, Profit or Wealth?, The Ugly Truth about Small Business, and The Ugly Truth about Managing People.

She contributes a monthly financial column to HVACR Business as well as columns Today’s AC, and many other regional publications. Ruth is a monthly contributor to the nationally syndicated radio show, The Price of Business. She has also been interviewed by the Wall Street Journal Radio Network, the Big Biz Show, and many regional and local radio programs.

Your Investment

Only $1997
per manager enrolled

Register by November 7th to get $200 off!

Satisfaction Guaranteed!

If, after the first on-line session, you don’t think this program is for you, then let me know and we will refund your investment.  No hassles.

Click below to enroll now. 
Or call 877-520-4321 (770-729-0258).

Enroll in Leadership Skills for Smart Managers 
by November 7th to get $200 Off!

Enroll in Leadership Skills for Smart Managers 
AND 
Service/Installation Manager's Survival School. 
Save $500 per Class!

I look forward to helping you operate your department profitably.

Ruth King
Profit & Wealth Guru


P. S. Enjoy this program from the comfort of your home or office – no travel required!